Refund Policy

Last updated: May 11, 2026

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all new hosting accounts. If not satisfied within 30 days, you may request a full refund.

2. Eligibility

Eligible: New shared/VPS hosting accounts within 30 days. Not eligible: Domain registrations, SSL certificates, renewals, accounts terminated for violations.

3. How to Request

Contact our billing team via support ticket or email billing@ranahost.com.

4. Processing Time

Refunds are processed within 5-10 business days to the original payment method.

5. Cancellation

Cancel anytime via your dashboard. Takes effect at end of billing cycle. No partial refunds after the 30-day period.